F.A.Q.

PLEASE READ THE FAQ BEFORE YOU CONTACT US!

If your question isn’t answered below then feel free to email info@tattoozoo.net or give us a 
call at 250-361-1952

When are you open?
Open 8 days a week!
During COVID-19 we are appointment only

Do you sell gift cards?
YES! You may purchase them online HERE

What does it mean that you’re a safer space?
A safer space is a place or environment in which a person or category of people can feel confident that they will not be exposed to discrimination, criticism, harassment, or any other emotional or physical harm. 🌈

How do I get in touch?
If you have a quick question – please call 250-361-1952

What if I want to make an appointment with a specific artist?
Please contact our artists directly to book an appointment.

ARTISTS:
GERI (she/her) – BOOKS CLOSED (follow Geri at Instagram for updates)
NICOLE (she/her) – BOOKS CLOSED (follow Nicole on Instagram for updates)
SHELLY (she/her) – BOOKS CLOSED (follow Shelly on Instagram for updates)
JASON (he/him) – BOOKS CLOSED (follow Jason on Instagram for updates)
VIC LEE (they/them) – Currently doing apprenticeship (follow Vic Lee on Instagram for updates)
APRIL (they/them) – Info Coming (follow April on Instagram for updates)

Where are you located?
We are located at 826 Fort Street in the heart of Downtown Victoria. There is metered street parking out front and a parking garage around the corner on View Street.
How old do you have to be to get a tattoo?

You must be 18 years old (no exceptions) to get a tattoo. You must bring in a valid photo ID. We won’t tattoo you without it.
Can my parents/guardians sign for me?
NO! 🙂 (see above)

What about piercing?
We don’t do piercing. I repeat. We don’t do piercing.

How do I choose a tattoo design?
At Tattoo Zoo we provide you with all sorts of research material to look through that can help you find your design, or our artists can custom design something just for you. Remember getting a tattoo is about YOU. You are changing your body, for the rest of your life. So be smart and take your time deciding.

Find an artist with who you feel comfortable, and check out their work. If you like the tattoos they have done in the past, then talk to them about your design ideas. Our artists are more than happy to help you design your tattoo.
Do I have to make an appointment?
During COVID-19 we are appointment only.
How do I make an appointment?
Contact artist via e-mail. We require a (non-refundable) deposit that will be deducted from the price of your tattoo. If you are 15 minutes late or miss or cancel your appointment, your deposit will not be refunded. Think of the shop like a hair salon. We’re working on a schedule and can’t keep our other clients waiting.
Deposits are non-refundable?
Correct. You will not get it back. Cancellations or changes must be made 72 hours before your appointment or you will lose your deposit.
What if I’m sick?
If you are sick or have Covid-19 we will move your appointment with no penalty. We are doing this on the honour system so please be accountable.
Do I need to do anything to prepare for my appointment?


Being tattooed can be stressful on your body. You’re being poked with a needle and it can be emotionally and physically exhausting. Come in well rested and well fed before your appointment. Oh yeah… and don’t be late. 🙂
How much does a tattoo cost?


A good tattoo should cost exactly what the artist’s time is worth. Our min charge is $100 and we charge an hourly rate of $180 per hour.
Should I tip?
YES! If you’re happy with your service at Tattoo Zoo, tips of any size are always appreciated.
Do you accept plastic?
We accept all types of plastic. Interac & credit cards. Due to Covid-19, we are not accepting cash (at this time).
Does it hurt?


Hell yes! But it hurts so good. Everyone has a different tolerance to pain, what might be painful for one person, is easy breezy for another. If you come in well-rested, well-fed and have a positive attitude… you will be fine.
Can I bring my baby/child with me to my tattoo appointment?


We love kids but we ask that you do not bring your children. While you may have the most well-behaved kids in the world … our shop is not the best place to hang out. It’s boring, loud and is not a good place to crawl around in while our artists are trying to concentrate. Thanks for understanding.

CLICK HERE TO VIEWAftercare?
How do I take care of my tattoo?
Your tattoo artist will explain everything you need to know about taking care of your new tattoo. You can also click on the image on the right. If you have any questions or concerns after your tattoo, just give us a call at (250) 361-1952.

Safety?
We practice the highest standards of sterilization in the industry, setting us apart from many other studios. For your protection at Tattoo Zoo, you will see: sterile packaged single-use needles disposed of in your presence, a personal single-use supply of ink and lubricant and nitrile gloves (for our protection as well as yours). We are licensed by the City of Victoria and we are inspected regularly by the Capital Regional District Health Department.

What are the weight limits on the beds/chairs?
Our massage beds have a working weight of 400lb. Our armless chairs have a working weight of 250lbs

Accessibility?
Our building is very old and our shop is very small (just 850 sq feet) but it can accommodate most wheelchairs. There are no stairs but there is a slight incline to get to our front door and there are low wooden transitions in each of the doorframes.

To enter our shop there are iron gates at our entrance (27.5″ wide or 55″ wide if both gates open) and there is a slight incline to get through the gates to the inset storefront door. The front door (37″ wide) must be opened manually using the doorknob but the door is fairly light and swings open into the shop to the right. Our front lobby of the shop is small (8′ x 5′) but can accommodate most wheelchairs. We have “saloon” type doors (25.5″ wide) that separate the lobby from the artists work stations. These doors can be pushed or pulled open and then they swing back into place.

Our washroom is located in the back and it requires moving through the main part of the shop and a door frame (30″ wide) into our backroom. The washroom doorframe is the smallest (24″ wide) and the room itself is very small (4′ x 5.5′). The door opens into the washroom where there is a single toilet with a small sink. We have had clients with wheelchairs use the room without assistance and if needed – two people can fit into the bathroom but it will require some creative maneuvering.

If there is anything else you would like to know in regards to accessibility or anything you would like us to add to this FAQ please email us at feedback@tattoozoo.net  🙂

Territory Acknowledgment

We respectfully acknowledge that our work is being done within the ancestral, traditional, and unceded territory of the Coast Salish Territory of the Lekwungen and W̱SÁNEĆ nations.

More questions?
Feel free to email info@tattoozoo.net or give us a 
call at 250-361-1952